FAQs

We have created this page to help answer some questions that we are most asked.  If you have a question that is not answered below, no problem, send us a message and we would be happy to get back to you!

WHY DO WE USE SOY WAX?

Soy wax is plant based, from a vegetable - soybeans. Soy is a renewable resource harvested right here in North America. There are MANY benefits to Soy wax, some of which we feel are the most amazing are:

  • biodegradable - parrafin is a refined gasoline product

  • contains no toxins, carcinogents or pollutants

  • cleans up with soap and water

  • has a lower melting point than other waxes so burns twice as long as most candles

how are our candles made?

Each and every candle that leaves our factory has been hand poured by us!  We carefully pour each candle to ensure quality and pay attention to all details in the candle making process to be offer the best candle to you!

WHAT IS IN YOUR CANDLES?

We use 3 ingredients - 100% soy wax, pure cotton wicks, and premium quality fragrance/essential oil blends. Nothing else. No chemicals, no additives, nothing you can't pronounce. That is very important to us. 

WHY do some candles turn YELLOW?

We do not add UV inhibitors to our candles or any other unnecessary chemicals. As such, if left exposed to direct or indirect light, your candle may turn slightly yellow. We suggest storing your candle in a cool dark place to keep it white. If your candle does turn yellow, don't worry - it does not affect the burn or quality at all. 

DO YOU OFFER WHOLESALE?

ABSOLUTELY! Please contact us to inquire about wholesale. We also offer the ability for our wholesale customers to create signature scents, custom labels and essentially their own custom candle line unique to them!

why are there wet spots on top of my container candle?

This happens when the candle sweats - we call it "soy sweat".  Since soy candles have a lower melting point, when there is a temperature change, it can sometimes sweat.  NO WORRIES - the candle is still perfect and will continue to burn amazing and clean.

If this happens you can easily blot the top of the candle with a paper towel.

why is there frosting on the top of my candle?

Because soy wax is a natural substance, it can often produce a frosted look.  This is a very natural characteristic and yet another reminder of how natural the candle is.

HOW DO I PREVENT TUNNELING?

Soy wax has a memory and will only burn as far as it did on the previous burn. It is important to allow the melt pool reach the edges of the jar on every burn. This will prevent the candle from burning down the middle.  We suggest burning your candle 2-3 hours each time you light it.

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